Strategy & Planning
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Revolutionized the homecare industry by launching Advanced Care Partners (ACP), anchored around excellence of care and clinical outcomes for medically fragile patients.
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Responsible for assessing the total addressable market (TAM) and market penetration strategy for ACP.
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Real-world experience successfully executing against a high-growth strategy from the startup phase to a multimillion-dollar enterprise platform company.
Merger & Acquisition
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Successfully sold majority interest of ACP to a private equity firm.
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Currently leading ACP’s M&A strategy.
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Personal experience includes business evaluations, due diligence process, and platform value optimization through business synergies and operational improvements.
Operations
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Used problem-solving and frameworks as the keys to continuous improvement.
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Streamlined systems and processes through standard operating procedures and dashboards to enable key metrics visualization.
Sales
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Responsible for leading all sales and marketing initiatives from pipeline improvement to post close client satisfaction/NPS tracking.
Marketing
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With ACP, built a trusted brand recognized for its clinical excellence and outstanding customer service.
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Led marketing strategy from logo and social media content creation to websites development, SEO tactics and digital transformation.
Customer Acquisition & Retention
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With ACP, built a company with a 95% customer retention rate, with top quartile Net Promoter Score (NPS) and 40-50% average annual growth rate.
Talent Acquisition, Retention & Development
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Experience building a strong culture anchored around trust, accountability, and human talent development.
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With ACP, established a team of 1,200+ high performing employees with a 89% employee retention rate.
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Launched an international recruiting agency to help solve the nationwide nursing shortage.
Finance & Accounting
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Served as ACP’s CFO for over eight years and built a sustainable business that has been profitable since the very first year of its creation.
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Responsible for M&A pipeline, investment opportunities analysis, and the execution of the company’s M&A strategy.
Multi-state Location Management
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Established a network of locations across Georgia, Florida, and Texas.
Consumer Goods
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Co-founded and Board director of HairPorn, a clean, salon-grade personal care brand with a big give-back strategy.
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Active investor in HAVEN Lock - a home security device company, and MDbox - a health platform that provides testing, diagnosing, and monitoring solutions.
Healthcare
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Founded Advanced Care Partners, one of the few companies in the U.S. ever to make the Inc. 5000 Fastest Growing Private-Companies list for six years in a row.
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Investor and trusted advisor to several healthcare companies including Reliant Immune Diagnostics, ProsperCare, MDbox, Brjjit Medical, Optios, and Medical Innovation Labs.
Tech
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ACP was the first homecare company in Georgia to use EMR.
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Helped the development and led the integration of several systems to include EMR software eRSP and CubHub.
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Trusted advisor to ProsperCare as well as active investor in MDbox – a consumer-driven health platform, Optios – a high-tech neuroperformance company, and Rule 1 – a venture studio for B2B SaaS businesses.